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Manager of Knowledge Services

Location: Cambridge, MA

Description

THE POSITION

The Brattle Group is seeking a motivated and flexible individual with strong management level skills for a full-time Manager of Knowledge Services to support the firm in our Cambridge, MA office. Our office is conveniently located in Harvard Square and will be moving to downtown Boston within the next year.

The Manager of Knowledge Services will be responsible for leading the firm’s research services including information and knowledge management resources and services.  This role is responsible for overseeing the day to day operations of Knowledge Services as well as the strategic vision and alignment of Knowledge Services with the firm’s goals.  In addition to managing traditional library materials, this role is also responsible for the maintenance and development of an in-house knowledge management platform and a digital asset management system and catalog.  This role reports to the firm’s General Counsel.

The core duties of this position include:

  • Managing the information lifecycle of all licensed products, ensuring timely payment, correct cost allocation, license compliance, and effective renewals;
  • Proactively identifying new or replacement products/services to fill knowledge gaps;
  • Managing the firm’s Annual Copyright License and firm’s relationship with the Copyright Clearance Center (CCC);
  • Overseeing the ongoing maintenance of departmental operation manuals to ensure knowledge transfer;
  • Managing the development of an in-house built knowledge management platform and a digital asset management system and catalog
  • Participating in cross departmental efforts to synchronize operational data and support best practices in the management of operational data;
  • Strategizing and implementing improvements to internal processes in order to progress the collection and dissemination of knowledge and research across the firm.

THE CANDIDATE

This position requires strong organizational, collaboration, and time management skills, as well as the ability to handle numerous projects and deliverables.  The ideal candidate will possess:

  • Master’s degree in library and/or information sciences required;
  • A minimum of 5-10 years of related work experience; managing a professional services library and knowledge management department preferred;
  • Experience leading and managing a team;
  • Experience implementing enterprise-wide digital solution to information management including leveraging usage analysis in development decision-making, QA, building taxonomies, knowledge of database and metadata best practices, data automation, and authentication modalities;
  • Advanced proficiency in online research and legal and business information databases such as Bloomberg, Cap IQ, Thomson Reuters, and Lexis products etc.;
  • Advanced proficiency in collaboration applications (SharePoint preferred);
  • Advanced proficiency in managing print and digital information lifecycles and in knowledge management best practices;
  • Demonstrated knowledge of US copyright law;   
  • Ability to deliver clear, concise and effective messages orally and in writing for all communications;
  • Ability to handle multiple and shifting tasks and demands in a fast-paced office environment;
  • Strong business acumen and ability to maintain strict confidence with confidential matters;
  • Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook (or similar software packages) required;
  • Night and weekend work is required, as needed, as well as travel to other Brattle offices.

THE PACKAGE

We offer a generous compensation and benefits package, including medical, dental, 401K/profit sharing, life and disability insurance, paid time off, and internal professional development and training programs, designed to reward success at all levels. Details regarding compensation will be based on the successful candidates’ knowledge, skills, and experience.

In order to be considered for this position, please submit a cover letter with salary expectations and resume.

The Brattle Group is an Equal Opportunity Employer: Minority/Female/Veteran/Disabled




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The Brattle Group is an equal opportunity employer. As such, it adheres to an employment policy which prohibits discriminatory practices or harassment against applicants or employees based on race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, or any other legally impermissible factor. Additionally, The Brattle Group complies with all applicable state and federal employment laws.     

The Brattle Group is also an Affirmative Action employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Furthermore, in order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act (JVA) of 2002, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact +1.202.955.5050 (phone) or +1.202.419.3335 (fax) for assistance. Please reference this statement and the position title in your communications.