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Operations Assistant

Location: Toronto, ON



Are you looking for an entry level opportunity to experience working in the professional services environment?  Does a fast paced, dynamic, collaborative, fun culture interest you?  The Brattle Group is seeking a full-time Operations Assistant position to join the team in our Toronto, ON office which is centrally located with subway and PATH access.  This role is ideal for someone who is self-driven, flexible, team and customer service oriented. The Operations Assistant will be exposed to many facets of the business and have opportunities to contribute in a variety of areas.  Responsibilities include reception related duties, office maintenance, catering/meeting set-ups, and providing administrative and research support to the consulting team. This position reports to the Business Support Services Manager.

The core duties of this position include:

  • Answer and route office phone calls and act as first point of contact for visitors
  • Maintain all reception related documents and schedules (e.g., New Employee and Visitor Guides, phone lists, office information, conference room schedules, etc.)
  • Ensure daily neatness and tidiness of general office space, including kitchen, common areas, and conference rooms
  • Ensure office is stocked, maintain inventory, and order supplies as needed (paper, pens, snacks, beverages, etc.)
  • Provide administrative and project support to consulting staff and other project team members
  • Coordinate travel and manage travel itineraries
  • Provide formatting, editing, and proofreading support for work products
  • Respond to data and research needs, directing consulting staff to and assisting them with appropriate data resources and research tools
  • Contribute to special projects as assigned by manager which may include: special event planning, firm related research projects, and seasonal mailings


This position requires strong organizational, collaboration, and time management skills, as well as the ability to handle numerous responsibilities and deliverables.  The ideal candidate will possess:

  • Bachelor’s Degree required
  • 1-2 years of administrative experience ideally in professional services environment
  • Intermediate knowledge of Microsoft Word, Excel, PowerPoint, and Outlook required
  • Strong ability to take initiative and ownership of projects and responsibilities
  • Must be self-motivated, have the ability work independently, and keep in constant communication with team members and manager
  • Maintains strict confidentiality and exercises appropriate judgment
  • Must thrive in a fast-paced office environment handling multiple tasks and demands concurrently


We offer a generous compensation and benefits package. Details regarding compensation will be based on the candidate’s knowledge, skills, and experience.

In order to be considered for this position, please submit a cover letter with salary history and resume.

The Brattle Group is an equal opportunity employer: Minority/Female/Veteran/Disabled

Previous Applicants:

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The Brattle Group is an equal opportunity employer. As such, it adheres to an employment policy which prohibits discriminatory practices or harassment against applicants or employees based on race, color, creed, religion, citizenship status, national origin, ancestry, sex, gender identity, age, height, weight, domestic partner status, Acquired Immune Deficiency Syndrome or HIV status (AIDS/HIV status), sexual orientation, disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), marital status, veteran status, political affiliation, or any other legally impermissible factor. Additionally, The Brattle Group complies with all applicable state and federal employment laws.     

The Brattle Group is also an Affirmative Action employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Furthermore, in order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act (JVA) of 2002, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact +1.202.955.5050 (phone) or +1.202.419.3335 (fax) for assistance. Please reference this statement and the position title in your communications.