HVAC Inside Sales/Customer Service Representative

Location: Richmond, VA
Job Code: 948
# of Openings: 1


Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation.  Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America and the Caribbean utilizing 110 locations in 20 states and Puerto Rico.  We currently have an exciting opportunity for an HVAC Inside Sales/Customer Service Representative in the Mid Atlantic Region office located in Richmond, VA.  This position will provide support to the Customer Service/Inside Sales Center and will report directly to the Customer Service Manager.
Responsibilities to include (but are not limited to):
Entering customer orders
Account Management
Backlog maintenance
Providing minor technical assistance to external customers
Addressing customer inquiries as needed
Placing outbound calls
Working close with other departments such as Credit, Sales, Warranty and Operations
High School Diploma or equivalent ,with 5+ years of customer service experience, or HVAC experience
OR Associates Degree with 3+ years of customer service experience preferably working Inside Sales
Prior HVAC Inside Sales or Outside Sales experience preferred (but not required)
Additional Information:
Carrier Enterprise offers a competitive total pay and benefit package and is an Equal Opportunity Employer.  All applicants for employment must be authorized to work in the United States.

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