Product Support Engineer - Mechanical

Location: United States - Stratford, CT
Department: Manufacturing Operations Management


Product Support Engineer


Support the daily manufacturing engineering requirements to ensure the on-time delivery of quality products;

Introduce fixturing, process and preventive maintenance improvements to ensure equipment up-time and support a robust manufacturing process;

Lead, or be a major contributor to, process and design improvements working with the Development Engineering Department, using Lean and Six Sigma techniques to eliminate non value-added activities;

Introduce capital equipment to improve process reliability;

Introduce custom engineered solutions opportunities


Bachelor of Science Degree in Mechanical Engineering, with two to five years' experience;

Proven track record of identifying and implementing process improvement opportunities using Lean and Six Sigma techniques;

Familiarity with implementing robust manufacturing processes in an ISO 9001 environment;

Must be a “hands-on,” results-oriented team player;

Proficient at leading kaizen events and small teams to eliminate waste in manufacturing and support processes;

Solid mechanical engineering and manufacturing skill set, including fixturing, poke yoke and engineering drawings;

A disciplined, methodical approach to documentation;

Experience with Solidworks, C# and Adobe Illustrator; and

Design experience a plus.


Ashcroft Inc. is an Equal Employment Opportunity Employer.

EOE AA M/F/Vet/Disability

This position requires U.S. Citizen, Permanent Legal Resident or granted Asylee/Refugee status under the Immigration and Nationality Act.



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