The Grand Del Mar

Spa Retail Associate

Location: The Grand Del Mar
Job Code: 101


Just east of the Pacific and slightly north of Expectation.

Welcome to The Grand Del Mar.  An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf- courtesy of legendary course designer Tom Fazio- awaits you.


  • Assist in placement of orders, tracking and receiving of retail area.
  • Help with facilitation of purchase orders and accounts payable.
  • Ensure all items are fully stocked, displays are organized and clean.
  • Help strategize and implement revenue increasing process.
  • Maintain knowledge of Spa Soft System and Point of Sale System.
  • Be ready to assist any staff member or guest who needs help in a genuinely friendly manner.
  • Be available to help with Front Desk duties as directed by Spa Management.
  • Keep Spa Boutique, Spa Lobby and Spa Front desk areas clean.
  • Operate as a team player, giving respect to co-workers as well as management.
  • Create and maintain a professional, safe, nurturing and healing environment where the experience at The Grand Del Mar lends itself to making a difference in our guest’s lives.
  • Take ownership of any guest or staff related problem and handle accordingly.
  • Assure a clean, crisp and sanitary spa.
  • Comply with all Grand Del Mar Company safety and health policies and procedures.
  • Maintain a through knowledge of all treatments and take home products as well as all retail products.
  • Serve as a role model in all job functions.
  • Conduct tours of the facility.
  • Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
  • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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