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NIJC Pro Bono Manager

Req ID: 5289
Location: Chicago - Loop
# of Openings: 1
FT/PT: Full time
Employment Type: Regular
Salary Schedule:
Job Notes:


Summary: The Pro Bono Manager will be responsible for designing and implementing NIJC’s pro bono projects at a national, regional and local level, with a specific focus on NIJC’s national Family Integrity Project.  The manager will coordinate with NIJC’s pro bono project coordinators and pro bono opportunities, including pro bono trainings and outreach events.  The manager will develop pro bono protocols and ensure compliance with those protocols. The manager will ensure overall communication with the projects to ensure seamless outreach to pro bono attorneys and their firms. The manager will work closely with in-house and external experts on the use of technology in the project and collaborate with pro bono coordinators to provide data regarding pro bono services, including monthly reports on trainings, workshops, recruitment of new pro bono attorneys, case assignments and case adjudications.  The pro bono manager will work with the relevant leaders of each project to ensure NIJC’s pro bono programs are operating consistently and effectively.  Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities:

  • Build NIJC’s national pro bono project through the recruitment, training and support of pro bono attorneys nationally

  • Conduct legal screenings for national pro bono partners

  • In conjunction with NIJC project leaders, lead NIJC’s nationwide pro bono outreach and represent NIJC at pro bono events and meetings

  • Review NIJC’s current pro bono projects/protocols, make recommendations for continuous improvement of the pro bono model, and ensure execution of improvements

  • Oversee database maintenance for all pro bono projects

  • Generate reports regarding NIJC’s pro bono projects, in conjunction with other pro bono coordinators

  • Train all NIJC pro bono project paralegals, coordinators, and accredited representatives in database use, pro bono recruitment and preparation of the pro bono case list, newsletter, and thank you emails. Exercise editorial control over all pro bono project written materials and provide feedback to paralegals, coordinators, and accredited representatives who submit items for those publications.

  • Ensure accuracy and adequacy of any materials for pro bono use

  • Oversee pro bono recruitment and ensure coordination with NIJC’s pro bono projects

  • Compile pro bono summaries from other projects for distribution in the monthly pro bono newsletter and prepare quarterly pro bono thank you emails

  • Serve as the initial point-of-contact for pro bono inquiries, and correspond with current and prospective pro bono attorneys and coordinators at law firms and corporations across the country regarding NIJC’s work

  • Liaise with NIJC’s Junior Leadership Board

  • Coordinate and participate in national legal trainings and workshops for asylum pro bono attorneys

  • Create and update NIJC asylum pro bono training materials in collaboration with project leaders and the Legal Director

  • Conduct intakes of previously separated parents and children as necessary

  • Coordinate the referral of cases to NIJC pro bono attorneys in conjunction with other NIJC staff

  • Respond to questions from pro bono attorneys and refer questions to project leaders as appropriate

  • Conduct a bi-annual audit of NIJC’s pro bono cases

  • Participate in legal trainings and review legal materials to remain current on immigration law, policies, and procedures

  • Assist in the representation of in-house clients, as needed

  • Other duties as assigned


Qualifications:  To perform this job successfully, the ideal candidate must be able to perform each essential duty.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ideal candidate is a mature professional who can work independently and “goes the extra mile,” particularly in response to tight deadlines and emerging opportunities.  The ideal candidate needs to be able to identify/anticipate emerging opportunities or issues. The ideal candidate pays attention to detail, knows how to prioritize his/her work, has strong organizational skills, maintains confidentiality, thrives in a fast-paced and demanding environment, and is open to change. 

  • Education and/or Experience: Bachelor’s degree required. Masters’ degree preferred. Minimum of three years of experience in human rights field, legal and/or communications work required. May give credit towards years of experience if attained a degree higher than a Bachelor’s Degree.

  • Language Skills: Fluency in English and Spanish. Ability to communicate articulately with internal and external audiences. Excellent oral and written communication skills. Demonstrated competency in public speaking and strong interpersonal skills required.

  • Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

  • Other Skills: Ability to: assimilate and convey messages on a variety of issues relating to immigration in a succinct and compelling way and tailored to different audiences; work independently with limited supervision; be goal-oriented and multi-task; have a diplomatic presence; develop and maintain good working relationships with a wide variety of legal entities; communicate effectively, both orally and in writing.


Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.

  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

  • The employee must occasionally lift and/or move up to 25 pounds.


Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

  • The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.

  • This position will require the ability to travel throughout the country, and may include weekend and overnight travel.


Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

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