Sr. Director IT - ERP
|Department:||Corp Ops IT|
|# of Openings:||1|
The senior director of corporate IT - ERP is responsible for the management, leadership and delivery of business services, business process methodologies, process improvements (enhancements / projects) and strategic roadmap planning within the Ironwood G&A ERP enterprise. Candidate is responsible for the alignment, assessment, prioritization and intake of G&A demands into Ironwood’s PPMS (Project Portfolio). A focus on strategic alignment to Corporate & Functional goals while providing portfolio tools and governance to drive outcome value for the enterprise. The position will manage a staff to support our key G&A Business Demands, Business Partner objectives and support executing value added projects that ensure automation, streamlined processes and maximized efficiencies. This position will interact with functional / cross-functional senior leadership and subject matter experts to best plan IT G&A portfolios that improve process performance, workflow efficiency and resource allocations. This includes leading an ERP governance and lifecycle model that provides overview of projects from end-to-end including roadmap alignment, requirements gathering, collaborating designing enhancements, communications assistance and training practices.
The primary responsibilities include the following:
Understanding business practices and approaches
Excellent understanding of the business drivers and practices in the area managed. Should also have an excellent knowledge of the business practices and approaches in the customer functions and be able to frame IT policy and decisions in terms of the customer. Should be a leader in applying IT solutions to the business practices supported, both locally and globally.
Understanding business organization, politics and culture
Excellent understanding of and influential in the decision-making process in IT. Be influential in the corporate decision-making processes for the functions supported, and recognized as such by Business Management. Work to ensure the cultural and organizational constraints within the company are appropriate and influence change where needed.
Steward of Value
Exceptional knowledge of the cost of services and activities in the area managed. Exceptional understanding of the business value of the IT solutions being delivered. Ability to examine multiple scenarios in both IT and customer terms, to ensure return on investment.
Understanding and analyzing the competitive situation
Exceptional understanding of the competitive environment relevant to technology decisions. Good knowledge of the Strengths, Weaknesses, Opportunities and Threats of technology options available. Ability to frame this analysis in customer terms and influence decisions.
Managing change in the business resulting from IT applications
Excellent understanding of the business changes required resulting from IT applications. Anticipate these changes and develop plans for change management in the business.
Focusing on customers and Services
Position and deliver services in terms of customer needs, constraints and processes. Identify and differentiate customer constituencies and understand how these constituencies work, what enhances them or impedes their success. Influence IT strategy and delivery accordingly. Speak honestly, display respect and behave ethically. Identify and communicate vision and context of work. Enroll people in change, news ideas and new projects.
Build Relationships and Teamwork
Strengthen and tap into social, knowledge and technical networks. Develop and participate in projects and assignments that require collaborative input and output. Work and communicate effectively and well with people at all levels. Offer and seek feedback from peers and managers
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