Call Center Representative-M-F 11am-7pm. PT and FT
Call Center Representative- no foreign language experience needed!
Language Services Associates (LSA), one of the largest and fastest-growing language services providers in the world, is currently seeking upbeat, motivated and friendly professionals to work in its call center. Qualified candidates must have the capability to work as part of a team within a dynamic and fast-paced call center environment.
As a Call Center Coordinator with LSA, you will be part of a rapidly growing organization that has been named to the Inc. 5000 list of the fastest-growing, privately-held companies in America. LSA provides a fun and motivational work environment with a variety of incentives and a flexible schedule. And because the company prefers to promote from within, you will have a multitude of opportunities for growth and advancement to various positions.
When LSA’s clients’ request on demand telephonic interpretation support, the Call Center Representative is responsible for gathering accurate intake information and connecting the client to an Independently Contracted Linguists. Representatives will also be responsible for quality monitoring to ensure a best in class client experience. Representatives must maintain a friendly, professional demeanor in all interactions with clients and Linguists, and must have strong listening abilities, exceptional verbal communication skills, and excellent customer service.
High School Diploma or equivalent, proven success in customer service / call center position is a plus.
Individuals may sit or stand as needed. Reaching and moving the computer mouse throughout the work day.
This is an on-site position only.
FLSA Job Status:
Part time and full time positions available.
Multi-language capabilities are not required.
LSA is an Affirmative Action / Equal Opportunity Employer Minorities/Women/Veterans/Disabled
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