Position Description

Technical Writer II
Location Cedar Rapids, IA
Department Engineering
Employment Status Regular Full Time
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The Technical Writer II position is responsible for creating and publishing technical documentation such as operator manuals, parts pages, and work instructions.  Interprets technical information and creates documentation in a clear and concise manner.  This position requires proficient communication and technical ability.  This position will receive specific instruction, in addition to general direction of key objectives, to complete essential duties.

Key Responsibilities

RESULTS

Critical55%

  1. •Develops and maintains company technical documentation including product operator manuals, parts pages, and work instructions, training documents, etc.

  2. •Creates high quality product manuals that meet applicable standards and is appropriate for the audience.

  3. •Acquires knowledge of equipment operation and standards for use in technical documentation.

  4. •Studies engineering drawings, sketches, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

Productivity / Job Knowledge20%

  1. •Works closely with design engineering on technical information needed to produce manuals.

  2. •Designs models, animations, and other interactive features for manuals, training, and procedures using technology including SolidWorks and Composer.

  3. •Reads journals, reports, and other material to become familiar with product technologies and industry standards.

  4. •Reviews manufacturer's and trade catalogs, drawings and other data relative to operation, maintenance, and service of equipment.

  5. •Considers size and arrangement of illustrative material and copy, selects style and size of type, and recommends / arranges layout based upon available space and aesthetic design concepts.

  6. •Prepares electronic files and final layouts for printing. Communicates specifications to the printer. May also be involved in the assembly.

  7. •Reviews final layout and suggests improvements as needed.

  8. •Prepares illustrations for each project as needed.

  9. •Remains current in software, technology, and design/layout techniques.

  10. •Creates and maintains the information architecture.

  11. •Assists in photo shoots. And captures photos for documentation purposes as needed.

  12. •Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

  13. •Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. Maintains records and files of work and revisions.

  14. •Suggests or recommends photographs, drawings, sketches, diagrams, and charts to illustrate material. Assists in laying out material for publication.

  15. •Reviews standards (ISO, ANSI, etc) and applies to manuals and internal documents.

  16. •Reviews government regulations and safety standards for our equipment.

  17. •Effectively manages time and work load.

Dependability15%

  1. •Demonstrates a good attendance record; is aware of the impact that missing work will have on the customer as well as co-workers.

  2. •Completes goals/projects on time or ahead of schedule.

  3. •Responds to work assignments and requests by being cooperative and available.

  4. •Follows through and meets commitments.

  5. •Available as a resource to subordinates and/or peers.

Safety10%

  1. •Follows safety procedures, protocols, policies, and adheres to all SAFESTART concepts, and acts when others are not holding themselves accountable.

Total100%

CORE VALUES

Act Like an Owner.20%

  1. •Leads by example and takes ownership in everything you do and or say.

  2. •If you see something, say something and follow through until it's right.

  3. •Treats others with respect and kindness.

Be Interested. Stay Interested.20%

  1. •Isn’t complacent. Seizes opportunities to learn by participating in activities to increase understanding.

Create Change. Start With Yourself.20%

  1. •Asks "why", is open-minded, and challenges the status quo.

  2. •Leads and supports changes for the sake of improvement.

Seek New Perspectives.20%

  1. •Seeks new perspectives from all available sources to challenge your own, and brings them into your decision making process.

  2. •Involves all stakeholders in making decisions. Is open to input from all sources.

Fail Fast. Learn Fast.20%

  1. •Considers long and short-term outcomes when making decisions.

  2. •Is fearless.

  3. •Readily admits mistakes.

Total100%

Requirements

Qualifications and Essential Skills:

  • Associate's degree or equivalent from two-year college or technical school with four (4) years of experience in the manufacturing setting, or related area; or equivalent combination of education and experience.

  • Ability to grasp technical concepts and make them easily understandable in text and illustrations.

  • Experience working with and across diverse cross-functional teams.

  • Strong CAD skills (SolidWorks  preferred).

  • Highly detailed and organized.

  • Experience with researching and analyzing data such as customer design proposal, specifications, and manuals to determine feasibility of application.

  • Experience in effectively presenting information to top management, public groups, and/or boards of directors.

  • Experience in solving practical problems and dealing with a variety of variables in situations where only limited standardization exists.  

  • Ability to interpret a variety of safety rules, operating & maintenance instructions, and procedure manuals furnished in written, oral, diagram, or schedule form.  

  • Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  

  • Ability to write documents such as work instructions, operating and maintenance instructions, and procedure manuals.  

  • Ability to apply fractions, percentages, ratios, proportions, and units of measure.

  • Strong computer skills including Microsoft Office.

  • Experience with Adobe Design software preferred.

  • Experience with SolidWorks Composer preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit and interface with computer systems while maintaining a high level of concentration.  The employee is also regularly required to stand and walk while performing the duties of the job. The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.  While performing the duties of this job, the employee is regularly required to talk and hear.  The employee is occasionally required to use hands/fingers to handle or feel.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the office work environment is usually quiet.  Employee may be exposed to shop environment while distributing documents to shop area.  When on shop floor, employee will be required to wear safety glasses at all times, steel-toed footwear and ear protection when job demands presence in areas outside safety zones and gloves when handling material. While performing the duties of this job, the employee may be exposed to moving mechanical parts, fumes or airborne particles, and vibration, and occasionally exposed to risk of electrical shock.  The noise level in the plant shop environment is moderately loud.

We consider applicants for all position without regard to race, sex, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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