Position Details

Campus: Systems Support Engineer
Optiver Department IT
Location Chicago
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Title: Campus: Systems Support Engineer
Location: Chicago

Optiver’s Systems Support Engineers focus on IT systems and applications that allow users to perform their daily work. We firmly believe and work towards finding the right blend of functionality for our users and manageability for administrators. To that end, the person we seek will revel in finding that balance, and running systems that consistently work, and work well.

Who we are:
Optiver is a worldwide market maker and derivatives trading firm. We opened our first office in Amsterdam, and now have locations in Chicago, Shanghai, and Sydney. Optiver US LLC is registered with the SEC as a broker-dealer and participates in trading on various U.S. securities and commodities exchanges. Founded in 1986, Optiver has been profitable every year of its existence.

What you'll do:
You’ll be part of a fast-paced operations team on the front lines of support, with the following responsibilities:
• Act as a single point of contact for general IT questions or assistance
Provide support for non-critical trading and enterprise applications
• Manage our trader IPC/Turret infrastructure
• Manage our Phones, Printers, Video Conferencing, and Security Systems
• Includes selection of technologies used, and monitoring of these systems
• Analyze and recommend enterprise IT solutions for user facing technologies
• Coordinate with other IT engineering teams to execute on service delivery (building windows desktop hosts, provisioning VPN connections, etc.)
• Manage the internal office website    

What you’ll need:
• Experience troubleshooting IT support issues 
• Passion for problem solving in a fast-paced environment
• Strong desire to work with a wide scope of technologies
• Attention to detail and cleanliness
• An understanding of change control processes
• Strong documentation mentality

What you'll get:
20 days paid vacation; paid commuting expenses up to the maximum allowable amount; attractive bonus structure; training opportunities; generous 401K company match; fully paid health insurance premiums; breakfast, lunch, snacks and beverages provided daily; weekly in-house chair massages; casual dress; game room and more!