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Position Description

Director, Product Management
Location Chicago, Navy Pier
Job Code 326
# of Openings 1
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About Chicago Public Media

To nourish the public conversation by telling the stories that matter—stories that provoke thought, entertain, capture emotion and inspire action.

 

Chicago Public Media Mission Statement

 

Who is Chicago Public Media?

Chicago Public Media is one of the largest, most decorated, aggressively creative, and journalistically ambitious public radio organizations in the nation. We are home to WBEZ, Chicago’s NPR news station, celebrating our 75th year anniversary broadcasting at 91.5 FM, and Vocalo Radio, Chicago’s Urban Alternative music station at 91.1 FM. We are the birthplace of such celebrated programs as This American Life, Wait,Wait…Don’t Tell Me!, Sound Opinions, Curious City and most recently, a growing portfolio of podcasts that include Serial, the “Making” series, including Making Obama and Making Oprah, and The Trouble with Shannon Cason. WBEZ’s award-winning newsroom is growing in order to tackle the stories that matter most to our community.  As an essential source of news and context, we are a powerful connector among lines of difference.


An opportunity to make an impact

At Chicago Public Media, we believe independent journalism is essential to a well-functioning democracy and access to fact-based, objective news and information a right of every citizen.  We serve the public interest by creating diverse, compelling content that informs, inspires and enriches.  We connect diverse audiences and help them make a difference in our communities, our region and our world.  If you are inspired by our mission and want to belong to an organization that inspires you, supports you, and challenges you, we encourage you to apply.

 

The Role

We are seeking a passionate, energetic, and entrepreneurial individual who will serve as the end-to-end product owner of Chicago Public Media’s digital products which include our websites, mobile apps, and our smart speaker native skills.  We are seeking an individual who can propel our digital products to the next level, both from a feature/functionality perspective, as well as from an audience growth and engagement point of view, as traditional radio is increasingly disrupted by digital methods of listening and consuming content.  Reporting to the VP Digital and Broadcast Operations, the Product Director will work with internal and external stakeholders to create and manage the product roadmap, author requirements, manage designs, complete user testing and constantly drive to improve Chicago Public Media’s digital products.  The Director will be responsible for managing our internal product staff (Product Manager, Developer and Dev Ops) as well as our external development and design partners.  A successful candidate will be a self-starter, highly collaborative, flexible, unafraid of ambiguity, and can handle multiple inputs and points of views.  Overall, we are looking for someone who exhibits strong business, design and technical acumen who can move Chicago Public Media’s digital products to the next level. 

Responsibilities

  • Collaborate cross-functionally to create and manage overall digital product roadmap for the organization.  Ensure the roadmap can be easily understood by and is transparent to the full organization.  In particular, this role will collaborate heavily with the Editorial and Membership/Marketing teams.
  • Drive projects from start to finish.  Establish system and processes to deliver projects on time and keep key stakeholders up-to-speed on project and milestones. 
  • Stay apprised of the marketplace, competitive set, and digital trends, particularly related to digital audio services both inside and outside of the public radio system.
  • Serve as the principal driver of the external the development team and ensure that team is working at optimal velocity.  Author product requirements with input from relevant stakeholders and technology team
  • Define and track goals and KPIs relevant to all product releases.  Analyze data and user feedback to quantify impact of product development efforts and to inform iterative product development process.

 

Qualifications:

  • B.A. or B.S. degree
  • 5+ years of product management experience
  • Excellent verbal and written communication skills
  • Familiarity with HTML, CSS, JavaScript, wireframing and prototyping tools
  • Experience with Content Management systems, Ad Operations technologies (ex. DFP), and data analytics (e.g. Google Analytics)
  • Demonstrated ability to translate listener (i.e. customer) needs and feedback into product requirements
  • Able to analyze and interpret data; experience building business cases to inform product roadmap
  • Able to juggle multiple priorities and make things happen, driving projects to completion
  • Prior experience leading a multi-disciplinary product team directly
  • Prior experience working with external partners is preferred
  • Experience in project management and an agile delivery process is preferred
  • Experience in a publishing/media business preferred
  • Entrepreneurial spirit with proven track record of building innovative and intuitive consumer-facing products
  • Desire to be part of a mission-oriented, dynamic organization that serves the Chicago community

 

Working at Chicago Public Media

We at Chicago Public Media care deeply about our employees as we know attracting, developing and growing talent is key to our success and enhancing our impact.  Our culture is one where collaboration, ideas, and innovation are encouraged.  We value colleagues who will enhance our culture by bringing new ideas, diverse experiences and talents to our dynamic workplace.

 

Chicago Public Media’s dedication to promoting diversity, multiculturalism, and inclusion is reflective across our brands, WBEZ 91.5 FM and Vocalo 91.1 FM, in our staff and in our work.  We are fully focused on equality of opportunity and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all other fascinating characteristics that make us different.

 

At Chicago Public Media we believe dedication to a great workplace includes supporting our employees and their families. As a result, we provide a broad and generous benefits package for you at hire and in the years to come.  Our benefits include:

 

  •  6 weeks fully paid family leave
  •  12 weeks paid maternity leave
  •  High quality Medical, Dental, and Vision plans at an affordable cost
  •  A  403(b)retirement plan with a company match
  •  Generous paid time off, including starting with 3 weeks’ vacation and 4 personal days
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