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Help Desk Technician

Location: Maryland
Position City: Frederick
Position State:
Position Zip Code: 21702
Country: United States

Description

Our client is a rapidly innovative growing company who specializes in Cyber Security.
 
They are currently seeking a Help Desk Technician in Frederick, MD.
 
 

JOB DESCRIPTION

Our client is looking for a Help Desk Technicians to serve our ARMY customer in Frederick, MD at Ft. Detrick.  We are seeking a highly motivated, innovative professionals to provide excellent customer service solutions. The Help Desk Technicians will work in a team environment to assist in supporting ITA end users.


REQUIRED SKILLS AND EXPERIENCE

• High school diploma or 3 years applicable experience
• Current A+ certification
• IT/Customer service experience (good people skills) 
• Experience with Remedy 7.1 preferred

 

REQUIRED EDUCATION

• High School Diploma (or equivalent experience)
 
 
 
REQUIRED SECURITY CLEARANCE

• Active Secret clearance 
 
 
 
EOE M/F/Disability/Vet

Our Client will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.





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