Application Support Engineer - .NET

Locations: Belfast
ID: 13784


CME Group: Where Futures Are Made

CME Group ( is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day – whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 2,500 employees located around the world, we’re small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

CME Technology and Support Services is relentlessly focused on developing the worlds most advanced electronic trading, post trade processing and risk management systems. We are the world’s leading and most diverse derivatives market place providing risk management solutions that help drive the global economy. Our customers include leading investment and commercial banks, hedge funds, proprietary trading firms, pension funds, sovereign wealth funds, asset managers, corporations, and individual traders.
The selected candidate will join the CME Engineering and Execution team in Belfast, as a Senior Software Engineer on the PSG team, initially supporting CME Direct, our flagship energies and OTC trading platform. The Belfast team is a high performing group of individuals that deliver on a broad range of functions including systems/business analysis, software development and quality assurance services.

CME Direct is a .NET based thick client, it provides our customers with the means to execute trades against our exchange. The platform offers rich market data, and an order book, as well as more complex order execution and strategy functions. CME Direct is a strategic platform for CME and our business.

Although initially working in the CME Direct space, the PSG team will also support a variety of trading and post-trade solutions for our exchange and clearing business. Internal mobility and flexibility are a key part to our agile approach to technology delivery. The successful candidate, throughout their career, will form a key part in driving our success across technology, and will find opportunities to work in a variety of projects and technologies, beyond their initial team and specialism.

Principal Accountabilities
Developing feature enhancements and bug fixes for critical front end trading applications
Developing tools and reports to help improve production issue reporting and resolution
Troubleshooting basic application production issues in conjunction with other support staff and development teams
Bug management ownership (capturing, assessing and owning the rectification of system issues and bugs reported by clients, developers and release team)
Deployment management and automation (Building releases, documenting release notes and ownership of the quality of each release)
Knowledge transfer to all support parties around product developments, providing documentation on how to technically support the application

Participates in code reviews, proactively identifying and mitigating potential issues and defect.
Participates in story review, providing constructive feedback and input on both work effort estimation as well as architecture/design improvements.
Works well in a team, fostering an environment of collaboration and innovation.
Participates in continuous improvement efforts by suggesting practical means of reducing time to market while maintaining high quality products (i.e. – process improvements/automation opportunities).
Embraces and enforces CME Group SDLC and information security standards

Essential Criteria
Bachelor's degree (with honours) or equivalent/better strongly preferred, but substantial relevant experience could substitute
Strong knowledge and experience of SDLC methodologies; agile is a big advantage.
Strong core .NET development skills
Expertise in Object Oriented Design and Patterns
Expertise in ISS, Windows Server, Visual Studio
Strong DBMS skills (Microsoft SQL Server)

Desirable Criteria
Experience coding in a story-driven, agile environment.
Prior experience working in financial services/exchange space.
Prior experience working with BDD methodologies and automated acceptance criteria.
Prior experience using Confluence, JIRA, or other Atlassian tools.
Fortify, Sonar, Coverity experience.

As the world’s leading and most diverse derivatives marketplace, CME Group ( is where the world comes to manage risk. Based in Chicago, with offices in New York, London, Singapore, Calgary, Houston, São Paulo, Singapore, Tokyo and Washington D.C., our team of more than 2,500 employees has an impact on the global economy every day. We offer:
  • The widest range of global benchmark futures and options available across all major asset classes;
  • The most advanced trading technology;
  • Industry-leading clearing and risk management capabilities;
  • A relentless customer focus, serving leading investment and commercial banks, hedge funds, proprietary trading firms, pension funds, sovereign wealth funds, asset managers, corporations and individual traders; and,
  • A great place to work.
With this strong foundation in place, we are looking to continue growing our business in both listed and over-the-counter markets. To support this growth, we are seeking highly motivated individuals to help foster our corporate culture and uphold our core values of leading with conviction and integrity, advancing the global economy, building lasting relationships and acting with ingenuity every day. 
We hope you will consider joining our world-class team.



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