Sr. Clearing Solutions Analyst
|CME Group: Where Futures Are Made|
CME Group (www.cmegroup.com) is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it – all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day – whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 2,500 employees located around the world, we’re small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.
This position will support the development and integration to CME Clearing’s Margin Services Program for CME Clearing Members, services providers and end customers. This role focusses on business analysis to support the design, implementation, launch and customer experience of new features and services for our platform of risk management tools. Product coverage includes but is not limited to CME Cleared OTC Financial Products and Exchange Traded Derivatives through hosted and deployed software solutions.
The role will directly contribute to the creation of protocols, system interfaces, business processes and documents necessary to educate and onboard users on available services. This role partners with internal groups: Clearing, Sales and Technology to expand and strengthen margin distribution channels. The candidate will report to the Director of Margin Services.
•Work closely with Clearing Solutions, Client Services, Quantitative and Market Risk, Information Product Management, and all margin service technology teams to manage the margin service roadmap, communication and prioritization routines
•Partner with technology teams through SDLC processes to lead business analysis and testing efforts for new functionality and services
•Requirement validation with internal and external stakeholders
•Contribute to measuring the quality of margin service experience across different types of users
•Proactively manage margin service technical queries from external clients and identify enhancement opportunities. Queries will be financial modeling and technology centric
•Monitor and report customer issues across service structure and demonstrate ownership of issue resolution
•Assist in managing the change control process with development teams across margin service infrastructure
•Identify opportunities to improve CME margin services by improving our existing business processes and technology solutions
•Develop understanding of related clearing business and technology processes for successful margin service processing
•4+ years experience working in a financial services, and/or specific futures industry experience in product management or technical capacity
•Experience with or aptitude for Product Management, Financial Engineering, Systems Analysis, Risk Management, Financial Modeling, Customer Relationship Management, technical sales support
•Undergraduate studies preferred: Engineering, Computer Science, or other technical field
•Knowledge in front, middle and back-office operations and systems, particularly related to OTC Clearing and Exchange operations
•Technical skills should include familiarity with or aptitude for software design patterns, system architecture, database structures, API design (REST, SOAP), Financial Industry Messaging protocols (FIXML, FPML, FIX/FAST. Preferred skills include 2-3 years experience with enterprise web services and deployable software packages in JAVA or C++/C#
•Product experience with OTC IRS, CDS and FX product suites and Commodity and Financial exchange traded derivatives
•Strong communication skills
•Demonstrated professional career growth
•Some graduate studies preferred
•Good team work skills and quick learner
As the world’s leading and most diverse derivatives marketplace, CME Group (www.cmegroup.com) is where the world comes to manage risk. Based in Chicago, with offices in New York, London, Singapore, Calgary, Houston, São Paulo, Singapore, Tokyo and Washington D.C., our team of more than 2,500 employees has an impact on the global economy every day. We offer:
With this strong foundation in place, we are looking to continue growing our business in both listed and over-the-counter markets. To support this growth, we are seeking highly motivated individuals to help foster our corporate culture and uphold our core values of leading with conviction and integrity, advancing the global economy, building lasting relationships and acting with ingenuity every day.
We hope you will consider joining our world-class team.
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